Adjustment Requests in Interaction Center (CRM-IC-ADR)

ID: A6G0000045
Table Description
CRMC_ADJREQPROF Profiles for FCC Adjustment Requests
CRMC_ADJREQNPROC Admissible Transaction Types for FCC Adjustment Requests
CRMC_ADJREQ_PROD Admissible Products/Condition Types for Adjustment Request
CRMC_IST_ADJMAPH Adjustment Request: Control for Creation From Cases
CRMC_IST_ADJMAPI Adjustment Request: Creation From Case Maintenance, Items
CRMC_ADJRQ_VALUE Define Default Value for New Item