- Accounting - General (AC)
- Application Platform (AP)
- Basis Components (BC)
- Business Mobile (MOB)
- Business Network Solutions (BNS)
- Business intelligence solutions (BI)
- Collaborative Cross Applications (XAP)
- Controlling (CO)
- Cross-Application Components (CA)
- Cross-Application Components (CA)
- Customer Relationship Management (CRM)
- Basic Functions (CRM-BF)
- Business Transactions (CRM-BTX)
- Activity Management (CRM-BTX-ACT)
- Basic Functions for Business Transactions (CRM-BTX-BF)
- Contracts (CRM-BTX-CTR)
- Controlling Integration (CRM-BTX-COI)
- Knowledge Article (CRM-BTX-KA)
- Lead Management (CRM-BTX-LEA)
- Operative Reporting and BW Analyses (CRM-BTX-ANA)
- Opportunities (CRM-BTX-OPP)
- Provider Transactions (CRM-BTX-PRV)
- Sales Transaction (CRM-BTX-SLO)
- Service Order (CRM-BTX-SVO)
- Service Request (CRM-BTX-SRQ)
- CRM Cross-Application Components (CRM-CA)
- CRM Integration for ERP Billing in Current Account (CRM-FCA)
- Integration Industry Solutions (CRM-IS)
- Interaction Center WebClient (CRM-IC)
- Interaction Center WinClient (CRM-CIC)
- Master Data (CRM-MD)
- Public Sector (CRM-IPS)
- Resource Planning for Personnel Resources (CRM-RPL)
- SAP S/4HANA Service (CRM-S4)
- Telecommunications (CRM-IT)
- Utilities Industry (CRM-IU)
- Waste Management (CRM-WA)
- Customer Service (CS)
- Discrete Industries (DI)
- Enterprise Contract Management (CM)
- Enterprise Controlling (EC)
- Enterprise Performance Management (EPM)
- Enterprise Portal (EP)
- Enterprise Portal (EP)
- Enterprise information management solutions (EIM)
- Environment, Health, and Safety / Product Compliance (EHS)
- Financial Accounting (FI)
- Financial Services (FS)
- Financials (FIN)
- Global Trade Services (SLL)
- Governance, Risk and Compliance (GRC)
- Incentive and Commission Management (ICM) (ICM)
- Investment Management (IM)
- Knowledge Management (KM)
- LOD Components (LOD)
- Logistics - General (LO)
- Logistics Execution (LE)
- Materials Management (MM)
- Obsolete Product: mySAP.com Workplace (WP)
- Occasional Platform User (OPU)
- Payroll (PY)
- Personnel Management (PA)
- Personnel Time Management (PT)
- Plant Maintenance (PM)
- Portfolio and Project Management (PPM)
- Product Lifecycle Management (PLM)
- Production Planning and Control (PP)
- Project System (PS)
- Public Sector Management (PSM)
- Purchasing SAP Cloud (PUR)
- Quality Management (QM)
- Real Estate Management (RE)
- SAP Business Warehouse (BW)
- SAP HANA (HAN)
- SAP NetWeaver Master Data Management (MDM)
- SAP Supplier Lifecycle Management (SLC)
- Sales and Distribution (SD)
- Service (SV)
- Supply Chain Management (SCM)
- Sustainability management (SUS)
- Training and Event Management (PE)
- Transportation Management (TM)
- Treasury (TR)
- Web Channel (WEC)
Basic Functions (CRM-BTX-SRQ-BF)
ID: PNE0000026
| Table | Description |
|---|---|
| CRMC_SRQM_IMPACT | Table maintains Impact |
| CRMC_SRQM_PRBCAT | CRM SRQM: Maintanence Table for Problem Category |
| CRMC_SRQM_RISK | Cutsomizing for risk for RFC |
| CRMC_SRQM_URGENC | Table maintains urgency |
| CRMC_SRQM_AUTOSG | Maintanence table for auto suggestion |
| CRMC_SRQM_ITEMDT | Service Request Header Customizing |
| CRMC_SRQM_RECPRI | Table mapping for recommended priority and urgency/impact |
| CRMC_CNT_INF_DET | Partner Function for Contact Information |
| CRMC_DISP_CHKLST | Fields for Triggering Checklist Determination |
| CRMC_DISP_FIELDS | Automatic Dispatch for Service Request Fields |
| CRMC_SF_PDF_DET | Smart Form for Overview PDF Attachment |