Customer Interaction (CS-CI)

ID: ALR0000112
Table Description
HRP1260 DB Table for Infotype 1260
CICCCONF Call center framework components
CICPROFMASTER Customer interaction center profile master
CICCCONF_T Customer interaction component text
CICCONF CCM framework screen configuration
CICFHCASSN Call center framework hidden component modules
CICFSCASSN Call Center Framework Screen Component Module
CICPROFILE Customer interaction center profile