- Accounting - General (AC)
- Application Platform (AP)
- Basis Components (BC)
- Business Mobile (MOB)
- Business Network Solutions (BNS)
- Business intelligence solutions (BI)
- Collaborative Cross Applications (XAP)
- Controlling (CO)
- Cross-Application Components (CA)
- Cross-Application Components (CA)
- Customer Relationship Management (CRM)
- Basic Functions (CRM-BF)
- Business Transactions (CRM-BTX)
- CRM Cross-Application Components (CRM-CA)
- CRM Integration for ERP Billing in Current Account (CRM-FCA)
- Integration Industry Solutions (CRM-IS)
- Interaction Center WebClient (CRM-IC)
- Account Identification (CRM-IC-SEA)
- Accounting (CRM-IC-ACO)
- Adjustment Requests in Interaction Center (CRM-IC-ADR)
- Agent Inbox (CRM-IC-UNI)
- Basic Functions for Business Transactions (CRM-IC-BF)
- Bill presentment in ICWebClient without persisting in CRM (CRM-IC-CI)
- Billing Documents in Interaction Center (CRM-IC-BE)
- Call List Execution and Maintenance (CRM-IC-CAL)
- Case Management (CRM-IC-CMG)
- Communication Channels (CRM-IC-CHA)
- E-Mail Response Management System (CRM-IC-EMS)
- E-Mail Response Management System (CRM-IC-EMS)
- Financial Contract Accounting (CRM-IC-FCA)
- Interaction Record (CRM-IC-INR)
- Lead Management (CRM-IC-LEA)
- Personnel Administration (CRM-IC-HCM)
- Provider Transactions in Interaction Center (CRM-IC-PRV)
- Real-Time Decisioning (CRM-IC-RTD)
- Sales Order (CRM-IC-SLO)
- Service Order (CRM-IC-SVO)
- Social Media Cockpit in Interaction Center (CRM-IC-SMC)
- Solution Search (CRM-IC-SOL)
- Interaction Center WinClient (CRM-CIC)
- Master Data (CRM-MD)
- Public Sector (CRM-IPS)
- Resource Planning for Personnel Resources (CRM-RPL)
- SAP S/4HANA Service (CRM-S4)
- Telecommunications (CRM-IT)
- Utilities Industry (CRM-IU)
- Waste Management (CRM-WA)
- Customer Service (CS)
- Discrete Industries (DI)
- Enterprise Contract Management (CM)
- Enterprise Controlling (EC)
- Enterprise Performance Management (EPM)
- Enterprise Portal (EP)
- Enterprise Portal (EP)
- Enterprise information management solutions (EIM)
- Environment, Health, and Safety / Product Compliance (EHS)
- Financial Accounting (FI)
- Financial Services (FS)
- Financials (FIN)
- Global Trade Services (SLL)
- Governance, Risk and Compliance (GRC)
- Incentive and Commission Management (ICM) (ICM)
- Investment Management (IM)
- Knowledge Management (KM)
- LOD Components (LOD)
- Logistics - General (LO)
- Logistics Execution (LE)
- Materials Management (MM)
- Obsolete Product: mySAP.com Workplace (WP)
- Occasional Platform User (OPU)
- Payroll (PY)
- Personnel Management (PA)
- Personnel Time Management (PT)
- Plant Maintenance (PM)
- Portfolio and Project Management (PPM)
- Product Lifecycle Management (PLM)
- Production Planning and Control (PP)
- Project System (PS)
- Public Sector Management (PSM)
- Quality Management (QM)
- Real Estate Management (RE)
- SAP Business Warehouse (BW)
- SAP HANA (HAN)
- SAP NetWeaver Master Data Management (MDM)
- SAP Supplier Lifecycle Management (SLC)
- Sales and Distribution (SD)
- Service (SV)
- Supply Chain Management (SCM)
- Sustainability management (SUS)
- Training and Event Management (PE)
- Transportation Management (TM)
- Treasury (TR)
- Web Channel (WEC)
Interaction Center WebClient (CRM-IC)
ID: A4C0000041
| T-Code | Description | Tables |
|---|---|---|
| CRMD_CLEAR_EVENTLOG | Clear IC Event Log | 1 |
| CRMM_IC_APDISPLAY | Display IC WebClient Profile | 8 |
| CRMC_AM_JCLASS | Alert Modeler Java Class | 0 |
| CRMC_ICA_BDC_LOG | Intent Driven Interaction Profile | 0 |
| CRMC_IC_AMWZ | alert wizard | 0 |
| CRMC_IC_AM_PHS | Maintain Alert Modeler Placeholder | 0 |
| CRMC_IC_AM_PRM | Alert Modeler Input Parameters | 0 |
| CRMC_IC_BDCCONTEXT | Specify alternative BDC context | 0 |
| CRMC_IC_BPPROF | Define Profiles for Customer Identif | 0 |
| CRMC_IC_BPPROFMUL | Define Profiles for Customer Identif | 0 |
| CRMC_IC_BPPROFX | Define Profiles for Customer Identif | 0 |
| CRMC_IC_BP_MUL | Define Profiles for Customer Identif | 0 |
| CRMC_IC_BTPFAS | Assignment of Partner Functions | 0 |
| CRMC_IC_BTPROF | Profile for Business Transaction | 0 |
| CRMC_IC_CATPROF | Define Categorization Profiles | 0 |
| CRMC_IC_CLMPROF | Call List Profile Maintenance | 0 |
| CRMC_IC_CM | Content Management customizing | 0 |
| CRMC_IC_CTXTPROF | Define Context Area Profile | 0 |
| CRMC_IC_CWPROF | Define Client Switch Profile | 0 |
| CRMC_IC_EMAILX | Define E-Mail Profiles | 0 |
| CRMC_IC_EMLPROF | Maintain profiles for Email | 0 |
| CRMC_IC_EVENTS | IC WebClient Events | 0 |
| CRMC_IC_EVENT_PROF | Intent Driven Interaction Profile | 0 |
| CRMC_IC_EVENT_REP | Intent Driven Interaction Profile | 0 |
| CRMC_IC_IBASE | Define IBase Profile | 0 |
| CRMC_IC_IDI_PROF | Intent Driven Interaction Profile | 0 |
| CRMC_IC_INT_PWP | Maintain Pre Wrap Up types | 0 |
| CRMC_IC_MKTPROF | Campaign Profile Maintenance | 0 |
| CRMC_IC_NAVBARWZ | CRMC_IC_NAVBARWZ | 0 |
| CRMC_IC_PWP | Maintain Pre Wrap Up types | 0 |
| CRMC_IC_RESPNGRPX | Define Standard Response Groups | 0 |
| CRMC_IC_RE_PROF | Define Real-Time Offer Managem. Prof | 0 |
| CRMC_IC_RULE | Maintain Rule profile | 0 |
| CRMC_IC_SPH_AGENTPRO | Maintain Profiles for SPH Agent | 0 |
| CRMC_IC_TRACE | Activate activity tracing for agent | 0 |
| CRMC_IC_WCNT | Define Work Client Settings | 0 |
| CRMM_IC_SNS | Define Notification Server | 0 |
| CRMS_ICMSYSTEM_PROPS | IC Manager Settings | 0 |
| CRMV_IC_CHATCSTX | Define Chat Profiles | 0 |
| CRM_IC2003 | IC WebClient | 0 |
| CRM_IC_CMP | IC WebClient Components | 0 |
| CRM_IC_FW_PROF | Define CMS Role Profiles | 0 |
| CRM_IC_IMG | Call IC WebClient IMG (SAP Internal) | 0 |
| S_A0G_35000503 | - | 0 |
| S_A4C_68000962 | - | 0 |
| S_A4C_68000994 | - | 0 |
| S_A4C_68001007 | - | 0 |
| S_A4I_75000022 | - | 0 |
| S_A4I_75000030 | - | 0 |
| S_A4I_75000063 | - | 0 |
| S_A4I_75000079 | - | 0 |
| S_A5C_84000290 | - | 0 |
| S_A5C_84000291 | - | 0 |
| S_A5C_84000296 | - | 0 |
| S_A5C_84000334 | - | 0 |
| S_A5C_84000612 | - | 0 |
| S_A5C_84000685 | - | 0 |
| S_A6G_42000001 | - | 0 |
| S_A6G_42000002 | - | 0 |
| S_A6G_42000003 | - | 0 |
| S_A6G_42000004 | - | 0 |
| S_A6G_42000005 | - | 0 |
| S_A6G_42000006 | - | 0 |
| S_A6G_42000007 | - | 0 |
| S_A6G_42000008 | - | 0 |
| S_A6G_42000009 | - | 0 |
| S_A6G_42000011 | - | 0 |
| S_A6G_42000012 | - | 0 |
| S_A6G_42000013 | - | 0 |
| S_A6G_42000014 | - | 0 |
| S_A6G_42000015 | - | 0 |
| S_A6G_42000018 | - | 0 |
| S_A6G_42000019 | - | 0 |
| S_A6G_72000024 | - | 0 |
| S_A6G_72000025 | - | 0 |
| S_A7G_47000057 | - | 0 |
| S_A7G_74000009 | - | 0 |
| S_A9G_06000072 | - | 0 |
| S_A9G_06000073 | - | 0 |
| S_A9G_06000153 | - | 0 |
| S_A9G_06000154 | - | 0 |
| S_A9G_06000233 | - | 0 |
| S_A9G_06000234 | - | 0 |
| S_P5C_11000025 | - | 0 |
| S_P5C_11000055 | - | 0 |
| S_P5C_11000056 | - | 0 |
| S_P5C_11000060 | - | 0 |
| S_P5C_11000061 | - | 0 |
| S_P5C_11000062 | - | 0 |
| S_P5C_11000063 | - | 0 |
| S_PKC_58000004 | - | 0 |
| S_PKC_58000006 | - | 0 |
| S_PKC_58000010 | - | 0 |
| S_PKC_58000011 | - | 0 |
| S_PKC_58000012 | - | 0 |
| S_PKC_58000013 | - | 0 |
| S_PKC_58000014 | - | 0 |
| S_PKC_58000015 | - | 0 |
| S_PKC_58000018 | - | 0 |
| S_PKC_58000019 | - | 0 |
| S_PKC_58000020 | - | 0 |
| S_PKC_58000022 | - | 0 |
| S_PKC_58000024 | - | 0 |
| S_PKC_58000025 | - | 0 |
| S_PKC_58000029 | - | 0 |
| S_PKX_58000028 | - | 0 |
| S_PLC_83000143 | - | 0 |
| S_PLC_83000245 | - | 0 |
| S_PLC_83000268 | - | 0 |
| S_PLC_83000269 | - | 0 |
| S_PNC_50000012 | - | 0 |
| S_PNC_50000018 | - | 0 |
| S_PNC_50000019 | - | 0 |
| S_PNC_50000025 | - | 0 |
| S_PNE_45000094 | - | 0 |
| S_PNE_45000095 | - | 0 |
| S_PNE_45000105 | - | 0 |
| S_PNE_45000124 | - | 0 |
| S_PNE_45000155 | - | 0 |
| S_PNE_45000223 | - | 0 |
| S_PNE_45000224 | - | 0 |
| S_PNE_45000287 | - | 0 |
| S_PNE_45000318 | - | 0 |
| S_PNE_45000319 | - | 0 |
| S_PNE_45000326 | - | 0 |
| S_PNE_45000333 | - | 0 |