- Accounting - General (AC)
- Application Platform (AP)
- Basis Components (BC)
- Business Mobile (MOB)
- Business Network Solutions (BNS)
- Business intelligence solutions (BI)
- Collaborative Cross Applications (XAP)
- Controlling (CO)
- Cross-Application Components (CA)
- Cross-Application Components (CA)
- Customer Relationship Management (CRM)
- Basic Functions (CRM-BF)
- Business Transactions (CRM-BTX)
- CRM Cross-Application Components (CRM-CA)
- CRM Integration for ERP Billing in Current Account (CRM-FCA)
- Integration Industry Solutions (CRM-IS)
- Interaction Center WebClient (CRM-IC)
- Account Identification (CRM-IC-SEA)
- Accounting (CRM-IC-ACO)
- Adjustment Requests in Interaction Center (CRM-IC-ADR)
- Agent Inbox (CRM-IC-UNI)
- Basic Functions for Business Transactions (CRM-IC-BF)
- Bill presentment in ICWebClient without persisting in CRM (CRM-IC-CI)
- Billing Documents in Interaction Center (CRM-IC-BE)
- Call List Execution and Maintenance (CRM-IC-CAL)
- Case Management (CRM-IC-CMG)
- Communication Channels (CRM-IC-CHA)
- E-Mail Response Management System (CRM-IC-EMS)
- E-Mail Response Management System (CRM-IC-EMS)
- Financial Contract Accounting (CRM-IC-FCA)
- Interaction Record (CRM-IC-INR)
- Lead Management (CRM-IC-LEA)
- Personnel Administration (CRM-IC-HCM)
- Provider Transactions in Interaction Center (CRM-IC-PRV)
- Real-Time Decisioning (CRM-IC-RTD)
- Sales Order (CRM-IC-SLO)
- Service Order (CRM-IC-SVO)
- Social Media Cockpit in Interaction Center (CRM-IC-SMC)
- Solution Search (CRM-IC-SOL)
- Interaction Center WinClient (CRM-CIC)
- Master Data (CRM-MD)
- Public Sector (CRM-IPS)
- Resource Planning for Personnel Resources (CRM-RPL)
- SAP S/4HANA Service (CRM-S4)
- Telecommunications (CRM-IT)
- Utilities Industry (CRM-IU)
- Waste Management (CRM-WA)
- Customer Service (CS)
- Discrete Industries (DI)
- Enterprise Contract Management (CM)
- Enterprise Controlling (EC)
- Enterprise Performance Management (EPM)
- Enterprise Portal (EP)
- Enterprise Portal (EP)
- Enterprise information management solutions (EIM)
- Environment, Health, and Safety / Product Compliance (EHS)
- Financial Accounting (FI)
- Financial Services (FS)
- Financials (FIN)
- Global Trade Services (SLL)
- Governance, Risk and Compliance (GRC)
- Incentive and Commission Management (ICM) (ICM)
- Investment Management (IM)
- Knowledge Management (KM)
- LOD Components (LOD)
- Logistics - General (LO)
- Logistics Execution (LE)
- Materials Management (MM)
- Obsolete Product: mySAP.com Workplace (WP)
- Occasional Platform User (OPU)
- Payroll (PY)
- Personnel Management (PA)
- Personnel Time Management (PT)
- Plant Maintenance (PM)
- Portfolio and Project Management (PPM)
- Product Lifecycle Management (PLM)
- Production Planning and Control (PP)
- Project System (PS)
- Public Sector Management (PSM)
- Quality Management (QM)
- Real Estate Management (RE)
- SAP Business Warehouse (BW)
- SAP HANA (HAN)
- SAP NetWeaver Master Data Management (MDM)
- SAP Supplier Lifecycle Management (SLC)
- Sales and Distribution (SD)
- Service (SV)
- Supply Chain Management (SCM)
- Sustainability management (SUS)
- Training and Event Management (PE)
- Transportation Management (TM)
- Treasury (TR)
- Web Channel (WEC)
Agent Inbox (CRM-IC-UNI)
ID: PLC0000063
| T-Code | Description | Tables |
|---|---|---|
| CRM_IC_INDEX_LOAD | Process Data for Inbox Search | 3 |
| CRMC_IC_AUIADDR | Define Receiving E-Mail Addr/Fax No. | 0 |
| CRMC_IC_AUICOMM | Agent Univ. Inbox - CRMC_IC_AUICOM | 0 |
| CRMC_IC_AUIGNADR | Agent Univ. Inbox - CRMC_IC_AUIGNAD | 0 |
| CRMC_IC_AUIGNCOM | Agent Univ. Inbox - CRMC_IC_AUIGNCOM | 0 |
| CRMC_IC_AUILET | Agent Inbox Letter | 0 |
| CRMC_IC_AUIPRCOM | Agent Inbox - CRMC_IC_AUIPRCOM | 0 |
| CRMC_IC_AUI_FWD | Define Forwards for Inbox Items | 0 |
| CRMC_IC_AUI_GEN | Agent Univ. Inbox - CRMV_IC_AUI_GEN | 0 |
| CRMC_IC_AUI_MAINCAT | Define Main Categories | 0 |
| CRMC_IC_AUI_MAP_PRI | Map Native to Inbox Priorities | 0 |
| CRMC_IC_AUI_MAP_STA | Map Native to Inbox Status | 0 |
| CRMC_IC_AUI_PARTNER | Agents Universal Inbox - Partners | 0 |
| CRMC_IC_AUI_PROFILE | Define and Assign Inbox Profiles | 0 |
| CRMC_IC_AUI_PRO_FWD | Assign Forward-To to Inbox Profile | 0 |
| CRMC_IC_AUI_QUICKS | Define Quick Searches | 0 |
| CRMC_IC_AUI_TIMEPER | Define Time Periods | 0 |
| CRMC_IC_MAIL_E_RESP | Maintain Rules for E-Mail | 0 |
| CRMC_IC_MAIL_F_RESP | Maintain Rules for Fax | 0 |
| CRMC_IC_MAIL_WF | Assign Agent for E-Mail Handling | 0 |
| S_A5C_84000166 | - | 0 |
| S_A5C_84000167 | - | 0 |
| S_A5C_84000233 | - | 0 |
| S_A5C_84000234 | - | 0 |
| S_A5C_84000235 | - | 0 |
| S_A5C_84000236 | - | 0 |
| S_A5C_84000295 | - | 0 |
| S_AG3_75000042 | - | 0 |
| S_AG3_75000204 | - | 0 |
| S_AG3_75000385 | - | 0 |
| S_PLC_83000138 | - | 0 |
| S_PLC_83000139 | - | 0 |
| S_PLC_83000140 | - | 0 |
| S_PLC_83000141 | - | 0 |
| S_PLC_83000142 | - | 0 |
| S_PLC_83000157 | IMG Activity: CRM_IC_033 | 0 |
| S_PLC_83000158 | - | 0 |
| S_PLC_83000163 | - | 0 |
| S_PLC_83000164 | - | 0 |
| S_PLC_83000174 | IMG Activity: CRM_IC_037 | 0 |
| S_PLC_83000175 | - | 0 |
| S_PLC_83000176 | - | 0 |
| S_PLC_83000183 | - | 0 |
| S_PLC_83000184 | - | 0 |
| S_PNE_45000214 | - | 0 |
| S_PNE_45000215 | - | 0 |
| S_PNE_45000217 | - | 0 |