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I_CustomerComplaint
Customer Complaint
| view: ICUSTCMPL | ATTR
| Extraction:
Not supported
| Component: S4CRM: Complaints
Tables used:
CRMS4D_COMP_H, BUT000
- 🔑 Keys (2)
- 💰 Amounts
- ∑ Quantities
- 📅 Dates
- ☰ Categorical (3)
- Other (14)
- 🔗 Relations (10)
| Column Name | Description | |
|---|---|---|
| ServiceObjectType FK | Business Trans. Cat. | |
| CustomerComplaint | Transaction ID |
| Column Name | Description |
|---|
| Column Name | Description |
|---|
| Column Name | Description |
|---|
| Column Name | Description | |
|---|---|---|
| CustCmplStatus | Life Cycle Status | Show values |
| CustCmplIsOpen | Status "Open" | Show values |
| CustCmplHasError | Error Status | Show values |
| Column Name | Description | Domain name | |
|---|---|---|---|
| CustomerComplaintUUID | GUID of a CRM Order Object | SYSUUID | |
| CustCmplDescription | Transaction Description | CRM_PROCESS_DESCRIPTION | |
| CustCmplType | Business Transaction Type | CRM_PROCESS_TYPE | |
| SoldToPartyFullName | null | ||
| CustCmplReportedByBP | Reporter | BU_PARTNER | |
| CustCmplCreationDateTime | Created At | TZNTSTMPS | |
| CustCmplChangedDateTime | Changed At | TZNTSTMPS | |
| CustCmplCreatedByUser | User that Created the Transaction | UNAME | |
| CustCmplChangedByUser | Transaction Last Changed By | UNAME | |
| CustCmplReqdSolutionDateTime | Service Request Due Date | TZNTSTMPS | |
| CustCmplProcgStartDateTime | Complaint Start of Processing | TZNTSTMPS | |
| CustCmplProcgEndDateTime | Complaint End of Processing | TZNTSTMPS | |
| TextObjectKey | 32 Character CRM Object GUID (Converted) | ||
| SoldToPartyExtRefID | Sold-To Party's External Reference Number | TEXT35 |
| Master Data Relations | Join Conditions |
|---|---|
Customer Contact Person
| |
Complaint Impact
|
|
Complaint Issue Caused By
|
|
Activity Priority
| |
Complaint Reason
|
|
Complaint Requested Solution
|
|
Complaint Urgency
|
|
Employee Responsible
| |
| Business Trans. Cat. | I_CUSTOMERCOMPLAINT.SERVICEOBJECTTYPE == CRMC_SUBOB_CAT.SUBOBJ_CATEGORY |
Sold-To Party
|