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A_CustomerComplaint
Customer Complaint
| view: ACUSTCMPLHEAD | TRAN
| Extraction:
Not supported
| Component: S4CRM: Complaints
- 🔑 Keys (2)
- 💰 Amounts
- ∑ Quantities
- 📅 Dates (2)
- ☰ Categorical (1)
- Other (16)
- 🔗 Relations (8)
| Column Name | Description | |
|---|---|---|
| ServiceObjectType FK | Business Trans. Cat. | |
| CustomerComplaint | Transaction ID |
| Column Name | Description |
|---|
| Column Name | Description |
|---|
| Column Name | Description | |
|---|---|---|
| CustCmplCreationDate | null | |
| CustCmplRequestedSolutionDate | null |
| Column Name | Description | |
|---|---|---|
| CustCmplStatus | Life Cycle Status | Show values |
| Column Name | Description | Domain name | |
|---|---|---|---|
| CustomerComplaintUUID | GUID of a CRM Order Object | SYSUUID | |
| CustCmplDescription | Transaction Description | CRM_PROCESS_DESCRIPTION | |
| CustCmplType | Business Transaction Type | CRM_PROCESS_TYPE | |
| CustCmplReportedByBP | Reporter | BU_PARTNER | |
| CustCmplCreationDateTime | Created At | TZNTSTMPS | |
| CustCmplChangedDateTime | Changed At | TZNTSTMPS | |
| CustCmplCreatedByUser | User that Created the Transaction | UNAME | |
| CustCmplChangedByUser | Transaction Last Changed By | UNAME | |
| CustCmplReqdSolutionDateTime | Service Request Due Date | TZNTSTMPS | |
| SoldToPartyExtRefID | Sold-To Party's External Reference Number | TEXT35 | |
| TextObjectKey | 32 Character CRM Object GUID (Converted) | ||
| CustCmplReferenceObjectType | Object Type | OJ_NAME | |
| ReferenceBillingDocument | Object key | SWO_TYPEID | |
| ServiceReferenceEquipment | Object key | SWO_TYPEID | |
| ReferenceServiceOrder | Transaction ID | CRM_OBJECT_ID | |
| CustCmplText | Long Text |
| Master Data Relations | Join Conditions |
|---|---|
Customer Contact Person
| |
Activity Priority
| |
Complaint Reason
|
|
Complaint Requested Solution
|
|
Complaint Urgency
|
|
Employee Responsible
| |
| Business Trans. Cat. | A_CUSTOMERCOMPLAINT.SERVICEOBJECTTYPE == CRMC_SUBOB_CAT.SUBOBJ_CATEGORY |
Sold-To Party
|